Hawaii Medical Center East and Hawaii Medical Center West are proud to be accredited by The Joint Commission.

The Joint Commission standards deal with organization quality, safety of care issues, and the safety of the environment in which care is provided. Hawaii Medical East and Hawaii Medical Center West are committed to providing only the highest quality care. Anyone believing that he or she has pertinent and valid information or a concern about the quality of care or safety provided at either hospital, please ask to talk to the Manager of the Department.

If the concern is not resolved, such information can be reported to the Hawaii State Department of Health or The Joint Commission.

DOH Facilities & Services Licensing Complaint Hotline, (800) 633-6828

The Joint Commission, www.jointcommission.org or (800) 994-6610